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Re: All URLs Unsupported

Post by Alex » Sat Oct 22, 2022 11:04 am

infiniteplus wrote:Still same.

Hello,
Please install the latest version of FDM, launch it, and then send me its log file. It's located here: %LOCALAPPDATA%\Softdeluxe\Free Download Manager\logs.

Re: All URLs Unsupported

Post by bluesum2022 » Wed Jul 20, 2022 1:17 pm

infiniteplus wrote:
Alex wrote:Try to temporarily disable Windows Defender and install FDM again. Let me know if this helps.

Still same.

I find out v5.1.38 is last working in the official download https://www.freedownloadmanager.org/zh/download.htm

Re: All URLs Unsupported

Post by Alex » Tue Jul 19, 2022 8:26 pm

Hello,
Do you have downloadswww.dll file in your FDM's installation directory (typically it's C:\Program Files\Softdeluxe\Free Download Manager)?

Re: All URLs Unsupported

Post by infiniteplus » Fri Jul 15, 2022 4:27 pm

Alex wrote:Try to temporarily disable Windows Defender and install FDM again. Let me know if this helps.

Still same.

Re: All URLs Unsupported

Post by Alex » Fri Jul 15, 2022 3:08 pm

Try to temporarily disable Windows Defender and install FDM again. Let me know if this helps.

Re: All URLs Unsupported

Post by infiniteplus » Fri Jul 15, 2022 2:47 pm

Alex wrote:I think this is caused by some buggy antivirus. It can also be a malfunction of your hard drive.


Only AV I have is windows defender, and hard disk are pretty fine. I use bitlocker on every drive, maybe that's why?

Re: All URLs Unsupported

Post by Alex » Fri Jul 15, 2022 2:42 pm

I think this is caused by some buggy antivirus. It can also be a malfunction of your hard drive.

Re: All URLs Unsupported

Post by infiniteplus » Fri Jul 15, 2022 11:06 am

Alex wrote:We can't fix bugs of the third party applications.

Which third party application?
I am using FDM 64 bit from this website only.

Re: All URLs Unsupported

Post by Alex » Wed Jul 06, 2022 12:39 pm

Hello,
There is no any progress on this. We can't fix bugs of the third party applications.

Re: All URLs Unsupported

Post by infiniteplus » Wed Jul 06, 2022 6:22 am

Hey, any progress on this? I am having the same issue on version: Version: 6.16.2.4586 (232d605), Windows 11. It was working just fine two days ago, and now every download is redirected to my default browser that has FDM extension.

Re: All URLs Unsupported

Post by Alex » Wed Feb 23, 2022 4:43 pm

Hello,
OS?
Please archive all FDM files (e.g. under Windows they are typically located in C:\Program Files\Softdeluxe\Free Download Manager) and upload somewhere. Send me the link then.

Re: All URLs Unsupported

Post by Guest » Wed Feb 23, 2022 11:26 am

Same here. all links give unsupported url error.
Tried to reinstall, but nothing changed.

I installed winth winget, then upgraded it, and after latest upgrade the error occurs for all link,
Perhaps a bug in new version build ( 6.16.0.4468)?

Re: All URLs Unsupported

Post by Alex » Fri Jan 21, 2022 10:04 am

Hello,
This means that some third-party software (maybe some buggy antivirus or even malware) keeps damaging FDM6 installation (e.g. by removing its essential files).

Re: All URLs Unsupported

Post by InteXX » Thu Jan 20, 2022 2:22 am

Alex wrote:Hello,
Your current FDM's installation is damaged. Try to reinstall.


Pardon me, I failed to mention it at first. I did try that, but the end result is the same.

Are there more steps to a clean uninstall than just running the installer?

Thanks,
Jeff Bowman
Fairbanks, Alaska

Re: All URLs Unsupported

Post by Alex » Wed Jan 19, 2022 12:36 am

Hello,
Your current FDM's installation is damaged. Try to reinstall.

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