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Not possible to upload favicons & banner

Posted: Thu Jun 09, 2016 12:46 pm
by xprt007
Hi there

I was trying to edit a custom branded FDM that used to work in the past, but I failed to upload the 16x16, 32x32 favicons, although they were in the required .ico format & also the banner that was in jpg & edited to required dimensions. I managed to delete an outdated banner, but could not upload a new one (465 x 60, 7,6kb).c :shock:

What could be going on?
I also could not edit the Site Title "Habari Search Directory 4 Eastern Africa" in the first step.

The last time i tried to edit this a couple of months back, then I think for some reason, it did not have the updated banner at that time showing on 2, 3 separate PCs, although "Alex" had it show the updated banner.

Anyway, before I try out installing again after a year, I request you to look into the various steps, including uploading images, and get them to work.

Thank you for the good work

Kind regards

Miki

UPDATE

I created a NEW account & this time, the same images could be uploaded with no problem and was able to create a new custom FDM.
It seems there is an issue with editing.

The problem which I get though after installation of the generated file is the one banner I added does not appear. I have the virgin FDM. Temporary download location => http://bit.ly/1YbQOqC
I raised this issue a year ago, as mentioned above with a version created under the other account, and had the same issue.
It would be spooky, if in this case also, you guys have the banner showing, while I get a virgin version. During the installation, though some other settings like what the user does during installation show.
:cry:

Lastly, could you confirm the custom version is only available as Version 3.9.6 Build 1556?

Re: Not possible to upload favicons & banner

Posted: Mon Jul 25, 2016 3:11 pm
by Clive Sorensson
xprt007 wrote:Hi there

I was trying to edit a custom branded FDM that used to work in the past, but I failed to upload the 16x16, 32x32 favicons, although they were in the required .ico format & also the banner that was in jpg & edited to required dimensions. I managed to delete an outdated banner, but could not upload a new one (465 x 60, 7,6kb).c :shock:

What could be going on?
I also could not edit the Site Title "Habari Search Directory 4 Eastern Africa" in the first step.

The last time i tried to edit this a couple of months back, then I think for some reason, it did not have the updated banner at that time showing on 2, 3 separate PCs, although "Alex" had it show the updated banner.

Anyway, before I try out installing again after a year, I request you to look into the various steps, including uploading images, and get them to work.

Thank you for the good work

Kind regards

Miki

UPDATE

I created a NEW account & this time, the same images could be uploaded with no problem and was able to create a new custom FDM.
It seems there is an issue with editing.

The problem which I get though after installation of the generated file is the one banner I added does not appear. I have the virgin FDM. Temporary download location => http://bit.ly/1YbQOqC
I raised this issue a year ago, as mentioned above with a version created under the other account, and had the same issue.
It would be spooky, if in this case also, you guys have the banner showing, while I get a virgin version. During the installation, though some other settings like what the user does during installation show.
:cry:

Lastly, could you confirm the custom version is only available as Version 3.9.6 Build 1556?
Hello!

Thank you for the report, it’s been passed on to our dev team.

Regards,
Clive