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Auto Update Does Not Work

Posted: Sun Jun 05, 2022 9:04 pm
by rangtian
To whom it may concern,

FDM has been installed on all 3 laptops in my family, and the Check for updates automatically / Install updates automatically have been selected. However, none of them works. I have to manually update FDM every single time.

OS: Windows 11 Enterprise 21H2
FDM Version: 6.16.2.4586

I've submitted this bug twice in the Support channel but gotten no feedback at all.

Thank you.

Re: Auto Update Does Not Work

Posted: Fri Jun 10, 2022 9:14 pm
by rangtian
Hello? Is anyone in FDM here?

Re: Auto Update Does Not Work

Posted: Sat Jun 11, 2022 3:42 am
by Alex
Hello,
We prefer to not use automatic updates except critical cases (e.g. security issues).
But if you want, we can consider adding additional option which will allow FDM to install "not-important" updates in automatic mode.
So, for now, if you want FDM6 to perform update, you'll have to trigger the process manually.

Re: Auto Update Does Not Work

Posted: Sat Jun 11, 2022 7:21 am
by rangtian
Alex wrote:Hello,
We prefer to not use automatic updates except critical cases (e.g. security issues).
But if you want, we can consider adding additional option which will allow FDM to install "not-important" updates in automatic mode.
So, for now, if you want FDM6 to perform update, you'll have to trigger the process manually.


Hi Alex,

Thank you for responding.

If so, why keep Auto Update in the settings? I remember FDM5 can auto-update with no problem If I were right.

Re: Auto Update Does Not Work

Posted: Sat Jun 11, 2022 4:11 pm
by Alex
rangtian wrote:If so, why keep Auto Update in the settings?

Did you read my response carefully? :)
I said: "We prefer to not use automatic updates except critical cases (e.g. security issues). ". But we still can do it, if the user did not deny us to.