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FDM Can't be terminated and doesn't download

Posted: Sat Oct 08, 2022 9:14 am
by crypticus
Sometimes fdm shows download speed as normal but files always stuck at 0 mb downloaded state. when fdm is terminated its stuck at task manager as fdm.exe.... there are some serious things going on with latest fdm... its all broken.

here is gif... i had to terminate from task manager in order to close fdm.. then reopened and same issue keeps going on.... fdm is so unstable and broken with latest update can't even download something. https://ibb.co/GWhN7gS

Re: FDM Can't be terminated and doesn't download

Posted: Sat Oct 08, 2022 8:58 pm
by Alex
Hello,

Thanks for the report. In order to investigate this issue, we need the following details:

1. URL of this download.

2. Log file. To get it, please reproduce the issue, shut FDM down, open this folder: %LOCALAPPDATA%\Softdeluxe\Free Download Manager\logs. The log file will be located there. Send it to me via the private message.

Re: FDM Can't be terminated and doesn't download

Posted: Sun Oct 09, 2022 8:23 am
by crypticus
I reinstalled my windows, so no log file untill i experience same issue.... url is not revelant happens with all downloads.

Re: FDM Can't be terminated and doesn't download

Posted: Sun Oct 09, 2022 10:09 am
by Alex
crypticus wrote:when fdm is terminated its stuck at task manager as fdm.exe....

Hello,
Also, please send me the dump file. Right click on this fdm.exe in Task Manager and choose Create Dump menu.